Returns & Exchanges
At Fatboy Bikes, we want you to be fully satisfied with your ride. If your gear isn't the perfect fit, you can return or exchange unused items within 30 days of delivery provided they are in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack your bike or accessories in the original factory box including all manuals, tools, and components to ensure safe transit.
- 3.Ship It Back
Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned items, we will process your refund or exchange within 5-7 business days.